Take an online course
Our online, on-demand trainings support collaboration among workforce partners in order to increase outcomes for Pennsylvania job seekers through co-enrollment, coordinated case management, and ongoing communication.
Introduction to the PA CareerLink® System
2 modules • approximately 1 hour
This course will provide a basic overview of the Workforce Innovation and Opportunity Act (WIOA) core program services in Pennsylvania and review best practices for referring customers to another WIOA core program.
Collaborating for Success: A Shared Customer-Centered Approach to Service Delivery
4 modules • approximately 1 hour
This course will provide you with strategies to work with other workforce development partners in order to best support the needs of your customers.
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